Virtual Health IT Systems Administrator & Support

BRS; Jacksonville (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Medical insurance

Dental and vision insurance

Flexible spending accounts

Disability insurance

Life insurance

401(k) with company match

Tuition reimbursement

Profit sharing

Job summary

Vista Defense Technologies, LLC is seeking a Virtual Health Systems Administration and Support to join our Jacksonville, FL IT team. You will install, upgrade, monitor, and document VH platform hardware and software, and serve as the central POC for VH health clinics’ IT needs.

Responsibilities include applying STIGs, maintaining SOPs, organizing staff training, managing MDM and Apple platforms, and handling ServiceNow tickets and VH web updates. Travel may be required to support clinics.

Qualifications

• Current CompTIA Security+ certification required.
• Experience with virtual health platforms and DoD telehealth environments is a plus.
• Ability to install, configure, monitor, and document VH hardware/software.

Responsibilities

• Install, upgrade, monitor VH platforms and maintain SOPs for hardware and software.
• Apply STIGs to Cisco endpoints and DX80 devices; manage MDM (MobileIron) and Apple Business Manager.
• Provide training for onsite/remote staff; manage Wi-Fi for virtual visits; handle ServiceNow tickets and page updates.
• Produce monthly leadership status reports and support new virtual health modalities.

Skills

CompTIA Security+

Tools

ServiceNow

MobileIron

Apple Business Manager

Cisco Webex

Job description

Vista Defense Technologies, LLC is seeking a Virtual Health Systems Administration and Support to join our Jacksonville, FL IT team. You will install, upgrade, monitor, and document VH platform hardware and software, and serve as the central POC for VH health clinics’ IT needs.

Responsibilities include applying STIGs, maintaining SOPs, organizing staff training, managing MDM and Apple platforms, and handling ServiceNow tickets and VH web updates. Travel may be required to support clinics.