Virtual Desktop Infrastructure Administrator

MANTECH; Key West (FL); On-site; USD 95,000 - 130,000; Full time

Job summary

MANTECH in Key West, FL seeks a motivated Virtual Desktop Infrastructure Administrator to join our on-site team. The role requires 5+ years of VDI experience and strong VMware Horizon/Citrix knowledge, with deep Windows Server, AD, and networking fundamentals.

The position emphasizes collaboration with cybersecurity and IT teams to patch, image, and secure VDI environments while interfacing with customers to translate requirements into robust solutions.

Qualifications

• Bachelor’s degree in relevant field (or higher) with substitutions allowed for experience.
• 5+ years direct experience supporting VDI environments.
• 10+ years IT experience in system administration or related roles.
• Experience with VMware Horizon, Citrix, or major VDI solutions; strong Windows Server, AD, Group Policy, and networking knowledge.

Responsibilities

• Manage functionality and efficiency of computers running one or more operating systems.
• Deploy VDI thin clients and maintain master images and pools.
• Coordinate with SCCM/MECM to ensure patching and security compliance; troubleshoot with Service Desk.
• Implement patches and config changes with cybersecurity and IT teams.
• Interface with customers to gather requirements and deliver solutions.
• Troubleshoot VDI-related issues including access, performance, and compatibility.
• Monitor system performance and identify bottlenecks; recommend improvements.

Skills

VDI administration

Windows Server

Active Directory

Group Policy

Networking fundamentals

SCCM/MECM

VMware Horizon

Citrix

Security compliance

Education

Bachelor's degree in IT or related field

Associate's degree + 2 years experience

Master’s degree + 2 years experience

PhD + 4 years experience

Tools

VMware Horizon

Citrix

SCCM

MECM

Job description

MANTECH seeks a motivated, career and customer-oriented Virtual Desktop Infrastructure Administrator to join our team in Key West, FL. This position is on-site 5 days a week.

Responsibilities Include But Not Limited To

• Manages the functionality and efficiency of a group of computers running on one or more operating systems
• Work side-by-side with the engineer to maintain and deploy VDI thin clients
• Work directly with SCCM/MECM to ensure patching/security compliance is handled and with the Service Desk department to troubleshoot issues with the hardware/software
• Keeping master image and pools update and secured. Implement patches, updates, and configuration changes in coordination with cybersecurity and IT teams
• Interface with the customer, gathering requirements and delivering solutions.
• Troubleshoot VDI-related issues, including user access, performance, connectivity, and software compatibility
• Monitor system performance and usage to identify bottlenecks or failure points and recommend improvements

Minimum Qualifications

• Bachelor’s degree in relevant field. A degree can be substituted for additional experience.
  • High School Diploma and 4 years of additional experience may be exchanged in lieu of a required bachelor’s degree
  • Associate’s degree and 2 years of additional experience may be exchanged in lieu of a required bachelor’s degree
  • A master’s degree is equivalent to an additional 2 years of experience and a PhD is equivalent to an additional 4 years of experience
• 5+ years of direct experience supporting VDI environments
• 10+ years of overall IT experience in system administration or related technical roles
• Experience with VMware Horizon, Citrix, or other major VDI solutions. Strong understanding of Windows Server, Active Directory, Group Policy, and networking fundamentals

Preferred Qualifications

• Master’s degree or PhD in Information Technology, Cybersecurity, Computer Science, or related field.
• FSLogix and/or HorizonView Client experience preferred
• VMware Certified Professional (VCP), Citrix Certified Associate (CCA-V), or related certification.
• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Clearance Requirements

• Must have an active Secret clearance.
• Must be eligible to obtain and maintain a TS/SCI clearance.

Physical Requirements

• The person in this position must be able to remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.