Virtual Customer Service Professional( work frrom home)

Re-krut Services; Achilles (VA); On-site; USD 12,398 - 19,286; Full time

Job summary

Re-krut Services is hiring a Virtual Customer Service Professional to work from home. This full-time position offers hourly pay ranging from $9.00 to $14.00, depending on experience. Candidates should have strong English communication skills, the ability to resolve client concerns, and a high school diploma.

Flexible scheduling is available, and you must be able to work a minimum of 25 hours per week. A background check is required, and you should have a quiet home office environment. Technical requirements include a dedicated phone line and a computer with specific hardware specs.

Qualifications

• 3+ months of customer service, retail, or sales experience preferred.
• Must be able to pass a background check.
• Comfortable with basic math skills.

Responsibilities

• Resolve concerns or complaints related to your client.
• Handle inbound calls only.
• Make your own schedules.

Skills

Excellent listening skills

Strong English communication skills (verbal and written)

Ability to multitask and prioritize

Basic computer skills

Education

High school diploma or equivalency

Secondary education and/or some college

Job description

Virtual Customer Service Professional (work from home)

Full-time position. Please send resume.

Hourly pay $9.00 – $14.00 per hour, depending on experience and the company you are assigned to. Must work a minimum of 25 hours per week; full-time hours available.

Skill Set Overview

• Excellent listening skills, strong English communication skills (verbal and written)
• Resolve concerns or complaints related to your client
• No cold calling or telemarketing; inbound calls only
• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You’ll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customer service, retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment
• Background check required (client may ask for drug test)
• Comfortable with basic computer skills including email and documents
• Would like to work part-time or full-time as a 1099 contractor from home
• A quiet home office with no ambient sounds such as pets or children while working
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks

Technical Requirements

• Windows Vista is not accepted at this time
• High-speed internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard-wired phone with no features
• A computer with the following specs: Minimum hardware – 2 Gigabytes, 80 GB IDE, single core 1.4 GHz, 48x CD
• Minimum OS: Windows XP Service Pack 3, Windows 7 32-bit & 64-bit, and Mac OS 10