Virtual Customer Relations Specialist

AIL; United States; Remote; USD 40,000 - 90,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Equity opportunity

Bonuses

Training & licensing

Leadership pathways

Weekly pay

Job summary

AO Globe Life is expanding its fully remote team and seeking graduates or career changers in business, marketing, or communications who want more than a job—a mission-driven career. With comprehensive training, mentorship, and a steady stream of client interest, you can build a meaningful career from anywhere in the United States.

This remote, independent contractor role offers flexible hours, performance-based pay including weekly pay and bonuses, equity opportunities for eligible members, and

Qualifications

• Work authorization in the United States.
• Capable of obtaining required licensing, if applicable to the position.
• Confident in virtual meetings and familiar with digital tools.
• Self-motivated, organized, and able to work independently.
• Customer service background helpful but not required.
• A heart for helping people and supporting a purpose-driven mission.
• Strong communication and interpersonal skills.
• Reliable internet and a Windows laptop/PC with webcam.

Responsibilities

• Participate in ongoing mentorship, professional development, and team training.
• Build lasting client relationships.
• Help clients explore supplemental benefit options tailored to their needs.
• Walk clients through enrollment clearly and professionally.
• Maintain accurate digital documentation and manage follow-up communication.
• Hold client consultations virtually using Zoom.
• Focus on delivering excellent, client-centered service.

Skills

Work authorization in the US

Licensing prep

Virtual meetings

Independent work

Customer service background

Helping people

Strong communication

Reliable internet + webcam

Tools

Zoom

Digital tools

Job description

AO Globe Life is growing our fully remote team and hiring team members who want more than just a job—a mission-driven career. This role fits recent or soon-to-be graduates in business, marketing, or communications, as well as anyone drawn to a service-first, people-focused environment. With comprehensive training, a steady stream of inbound client interest, and structured mentorship, you can build a meaningful career from anywhere in the United States.

Key Responsibilities

• Participate in ongoing mentorship, professional development, and team training
• Build lasting client relationships
• Help clients explore supplemental benefit options tailored to their needs
• Walk clients through enrollment clearly and professionally
• Maintain accurate digital documentation and manage follow-up communication
• Hold client consultations virtually using Zoom
• Focus on delivering excellent, client-centered service

Qualifications

• Work authorization in the United States
• Capable of obtaining required licensing, if applicable to the position
• Confident in virtual meetings and familiar with digital tools
• Self-motivated, organized, and able to work independently
• Customer service background helpful but not required
• A heart for helping people and supporting a purpose-driven mission
• Strong communication and interpersonal skills
• Reliable internet and a Windows laptop/PC with webcam

What We Offer

• Complete training and licensing support provided
• 100% remote with flexible hours
• 3% equity opportunity for eligible team members
• Supportive, people-first team culture
• Monthly and quarterly bonuses
• Opportunities for renewal-based income growth
• Inbound-only client interest — never cold calling
• Clear advancement pathways into leadership roles
• Weekly pay based on performance

About AO Globe Life
For more than seven decades, AO Globe Life has supported union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first organization, we focus on integrity, flexibility, and helping our team members build lasting careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.