VIRTUAL Client Services Rep

AO Globe Life; Washington (District of Columbia); Remote; USD 39,000 - 78,000; Part time

Benefits offered by this job

Bonuses monthly/quarterly

Weekly performance pay

Remote with flexible schedule

Licensing provided

Job summary

AO Globe Life is hiring for a fully remote, independent contractor role serving clients nationwide in the United States. The position focuses on delivering excellent, client-centered service, guiding virtual consultations, and handling enrollment processes with professional licensing and ongoing training provided.

Ideal candidates are comfortable with virtual meetings, digital tools, and self-motivated to work remotely with mentorship and opportunities for income growth through performance-based

Qualifications

• Experience in customer service or consultative roles is helpful but not required.
• Comfortable with virtual meetings and digital tools.
• Own a Windows PC or laptop, webcam, and reliable internet connection.
• Self-motivated and organized, able to work independently.
• Authorized to work in the United States.

Responsibilities

• Deliver client-centered service and accurate documentation.
• Guide clients through enrollment and benefits options via virtual meetings.
• Maintain follow-ups and build long-term client relationships.
• Participate in mentorship, training, and team development.

Skills

Customer service

Communication

Self-motivated

Virtual meetings

Using digital tools

Tools

Zoom

CRM tools

Job description

AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.

Core Responsibilities

• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Participate in ongoing mentorship, professional development, and team training
• Walk individuals and families through personalized supplemental benefit options
• Support the enrollment process from start to finish with professionalism
• Develop strong, long-term relationships with clients
• Conduct virtual consultations with clients via Zoom

You're a Good Fit If You Have

• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet
• Self-driven, organized individuals comfortable working independently
• Authorized to work in the United States
• A genuine interest in helping others and supporting a mission-driven company
• Excellent interpersonal and communication abilities
• Capable of obtaining required licensing, if applicable to the position

Perks & Benefits

• Bonuses paid monthly and quarterly
• Weekly performance-based pay
• Inbound leads only — no cold calling
• Opportunities for renewal-based income growth
• Full training and licensing provided
• Clear advancement pathways into leadership roles
• Fully remote with a flexible schedule
• A team culture built around people, not just numbers
• 3% equity opportunity for eligible team members

About AO Globe Life

For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.