Virtual Client Support Specialist

American Income Life; United States; Remote; USD 30,000 - 90,000; Full time

Benefits offered by this job

Bonuses monthly & quarterly

100% remote work

Weekly pay

Job summary

AO Globe Life is hiring for a remote, independent contractor role focused on delivering personalized supplemental benefit options to clients across the U.S. The position includes robust training, licensing support, and ongoing mentorship, with inbound leads and flexible hours.

No hourly work; compensation is performance-based with commissions and incentives, supported by a structured licensing program and a clear path for professional growth.

Qualifications

• Strong communication and interpersonal skills.
• Self-driven, organized individuals comfortable working independently.
• Must be authorized to work in the U.S.
• Ability to obtain any necessary licenses for role.
• Reliable internet and a Windows laptop/PC with webcam.
• Comfort with virtual tools and video meetings.

Responsibilities

• Cultivate long-term client relationships.
• Prioritize high-quality, client-focused interactions.
• Conduct virtual consultations with clients via Zoom.
• Walk individuals and families through personalized supplemental benefit options.
• Engage in ongoing training, mentorship, and professional growth.
• Handle documentation accurately and stay on top of follow-ups.
• Support clients throughout the enrollment process with clarity and professionalism.

Skills

Communication skills

Client relationships

Self-motivated

Independent worker

Reliable internet

Video meetings

Tools

Zoom

Job description

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

In This Role, You Will

• Cultivate long-term client relationships
• Prioritize high-quality, client-focused interactions
• Conduct virtual consultations with clients via Zoom
• Walk individuals and families through personalized supplemental benefit options
• Engage in ongoing training, mentorship, and professional growth
• Handle documentation accurately and stay on top of follow-ups
• Support clients throughout the enrollment process with clarity and professionalism

Ideal Candidate Profile

• Ability to obtain any necessary licenses, if applicable to the role
• Must be authorized to work in the U.S.
• A service-minded, mission-driven attitude
• Self-driven, organized individuals comfortable working independently
• Strong communication and interpersonal skills
• Reliable internet and a Windows laptop/PC with webcam
• Ease with virtual tools and video meetings
• Customer service or consultative background a plus, not required

Why Join Us

• Bonuses paid monthly and quarterly
• Supportive, people-first team culture
• Complete training and licensing support provided
• 100% remote with flexible hours
• Weekly pay tied to performance
• Renewal-based income growth opportunities
• Equity opportunity (3%) for qualifying team members
• No cold outreach — leads are inbound
• A clear path toward leadership roles

About AO Globe Life

For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.