Virtual Client Onboarding Specialist

AO Globe Life; Buffalo (NY); Remote; USD 45,000 - 100,000; Full time

Benefits offered by this job

Training and licensing support

Remote work

Growth opportunities

Incentive bonuses

Job summary

AO Globe Life is hiring for a fully remote role in the United States, inviting recent graduates in business, marketing, or communications to join a purpose-driven team. Training, licensing guidance, and mentorship are provided, with inbound client interest and opportunities for growth within the organization.

The position is 100% remote and compensation is commission-based and performance-driven; licensing requirements vary by state and are handled during onboarding.

Qualifications

• Excellent communication skills and ability to guide clients with clarity.
• Strong interpersonal skills for client-facing interactions.
• Self-motivated and capable of working independently.
• Familiarity with Zoom and virtual meetings preferred.

Responsibilities

• Guide clients through enrollment with clarity and professionalism.
• Lead virtual Zoom consultations with clients.
• Prioritize high-quality, client-focused interactions.
• Participate in mentorship, professional development, and team training.
• Build lasting client relationships.
• Help clients explore supplemental benefit options tailored to their needs.
• Handle documentation accurately and stay on top of follow-ups.

Skills

Communicative skills

Interpersonal skills

Self-motivated

Independent worker

Zoom familiarity

Tools

Zoom

Job description

If you’re looking to build a career with purpose, AO Globe Life is hiring to join our fully remote team. This is a strong fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-first, people-centered role. Full training, inbound client interest, and structured mentorship give you everything you need to grow from anywhere in the U.S.

Role Involves

• Guide clients through enrollment with clarity and professionalism
• Lead virtual Zoom consultations with clients
• Prioritize high-quality, client-focused interactions
• Participate in ongoing mentorship, professional development, and team training
• Build lasting client relationships
• Help clients explore supplemental benefit options tailored to their needs
• Handle documentation accurately and stay on top of follow-ups

What You'll Need

• A heart for helping people and supporting a purpose-driven mission
• Ability to obtain any necessary licenses, if applicable to the role
• Prior customer service or consultative experience is a plus, not required
• A Windows laptop or PC, webcam, and dependable internet
• Strong communicators with solid interpersonal skills
• Confident in virtual meetings and familiar with digital tools
• Self-motivated, organized, and able to work independently
• Work authorization in the United States

What's In It for You

• Defined growth path into leadership
• Growing income through renewals
• Full training and licensing support
• Equity opportunity (3%) for qualifying team members
• No cold outreach — leads are inbound
• Fully remote, flexible schedule
• Supportive, people-first team culture
• Weekly pay based on performance
• Monthly and quarterly bonus potential

About Us

• AO Globe Life has proudly served union members, credit union clients, and veterans for more than 70 years with supplemental benefits designed to protect working families. As a remote-first company, we prioritize integrity, flexibility, and empowering our team members in their careers.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.