Virtual Client Services Representative

AIL; United States; Remote; USD 40,000 - 90,000; Full time

Benefits offered by this job

Bonuses paid monthly and quarterly

Fully remote work environment

Licensing support provided

Equity opportunity (3%) for those who

Job summary

AO Globe Life is hiring for remote, independent contractor roles that focus on guiding clients through enrollment in supplemental benefits. Training, mentorship, and licensing support are provided to build a long-term career from anywhere in the United States.

The role emphasizes inbound interest, a service-first approach, and flexible, commission-based earnings with monthly and quarterly bonuses. Licensing requirements and remote workspace readiness are part of the opportunity.

Qualifications

• No prior insurance experience required.
• Role is remote-first with mentorship and training.
• Must be able to obtain the appropriate Life & Health Insurance licenses.
• Strong communication and people skills are essential.
• Work authorization in the United States is required.

Responsibilities

• Conduct virtual consultations with clients via Zoom.
• Guide clients through enrollment with clarity and professionalism.
• Engage in ongoing training, mentorship, and professional growth.
• Prioritize high-quality, client-focused interactions.
• Build long-term client relationships.
• Explain personalized supplemental benefit options to individuals and families.

Skills

Virtual communication

Customer service

Remote work

Independent work

Licensing readiness

Communication skills

Tools

Zoom

Video conferencing

Job description

AO Globe Life is hiring for this position to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

In This Role, You Will

• Conduct virtual consultations with clients via Zoom
• Guide clients through enrollment with clarity and professionalism
• Engage in ongoing training, mentorship, and professional growth
• Prioritize high-quality, client-focused interactions
• Build strong, long-term client relationships
• Walk individuals and families through personalized supplemental benefit options
• Maintain organized, accurate digital records and follow-up communication

Ideal Candidate Profile

• Ease with virtual tools and video meetings
• A heart for helping people and supporting a purpose-driven mission
• Ability to obtain any necessary licenses, if applicable to the role
• Prior customer service or consultative experience is a plus, not required
• Work authorization in the United States
• Self-driven, organized individuals comfortable working independently
• Reliable internet connection and Windows-based laptop or PC with webcam
• Strong communication and people skills

Why Join Us

• Inbound leads only — no cold calling
• Weekly, performance-based earnings
• Bonuses paid monthly and quarterly
• Supportive, people-first team culture
• Complete training and licensing support provided
• Equity opportunity (3%) for those who qualify
• Fully remote, flexible schedule
• Renewal-based income growth opportunities
• A real path into leadership

About AO Globe Life

For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidiates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.