Online Client Support Specialist

AIL; United States; Remote; USD 27,000 - 50,000; Part time

Benefits offered by this job

Weekly pay

Full training and licensing support

Inbound leads only

Equity opportunity (3%) for qualified

Bonuses paid monthly and quarterly

Remote-first team culture

Defined growth path into leadership

Job summary

AO Globe Life is hiring for a fully remote, independent contractor role in the United States. Recent graduates or those with business, marketing or communications backgrounds are encouraged to apply.

You’ll receive structured training, mentorship and inbound leads, with licensing support and opportunities for ongoing growth. Compensation is commission-based and performance-driven; this is not hourly or salaried.

Qualifications

• Eligible to work in the United States
• Comfortable with virtual meetings and digital tools
• Excellent communication and interpersonal skills
• Customer service background helpful but not required
• Self-motivated, organized, able to work independently
• Willingness to obtain required state licensing, if applicable
• Requires a Windows laptop/PC, webcam, reliable internet

Responsibilities

• Walk individuals through supplemental benefit options
• Engage in training, mentorship and growth
• Meet with clients virtually to discuss needs
• Build long-term client relationships
• Provide attentive client-first service
• Support enrollment from start to finish with professionalism
• Handle documentation accurately and follow up

Skills

Strong communication skills

People skills

Self-driven

Organized

Remote work readiness

Licensing readiness

Tech-savvy

Education

Bachelor's degree preferred

High school diploma or GED

Tools

Zoom/Video conferencing

CRM software

Job description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

Your Day-to-Day

• Walk individuals and families through personalized supplemental benefit options
• Engage in ongoing training, mentorship, and professional growth
• Meet with clients virtually over Zoom to discuss their needs
• Build strong, long-term client relationships
• Provide attentive, client-first service
• Support the enrollment process from start to finish with professionalism
• Handle documentation accurately and stay on top of follow-ups

What We’re Looking For

• Eligible to work in the United States
• Confident in virtual meetings and familiar with digital tools
• Strong communication and people skills
• Customer service background helpful but not required
• Self-driven, organized individuals comfortable working independently
• Passionate about helping others and contributing to a mission-driven organization
• Willingness and ability to obtain required state licensing, if applicable
• A Windows laptop or PC, webcam, and dependable internet

Compensation & Perks

• Opportunities for renewal-based income growth
• Weekly pay tied to performance
• Full training and licensing support
• Inbound leads only — no cold calling
• Equity opportunity (3%) for those who qualify
• Bonuses paid monthly and quarterly
• Supportive, people-first team culture
• Fully remote with a flexible schedule
• Defined growth path into leadership

About Us

AO Globe Life has a 70-plus year history of serving union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first company, integrity, flexibility, and team empowerment guide how we operate.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.