Virtual Client Itinerary Consultant

Triptasticadventures; Atlanta (GA); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling options

Ongoing training and professional development

Supportive team culture

Job summary

A remote service company is expanding and seeking an organized individual to assist customers with personalized service arrangements. In this role, you will research options, confirm details, and communicate effectively via email and phone. Ideal candidates should have strong English communication skills and the ability to work independently in a fully remote environment. Flexible scheduling options and ongoing training are provided. This opportunity is perfect for those with a customer service background.

Qualifications

• Must be authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone are essential.
• Previous customer service experience is a plus.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear communication via email and phone.
• Support updates and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Strong written and verbal English communication skills

Customer service experience

Job description

Role Overview

We are currently expanding our remote team and seeking those who thrive with supporting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal fit for individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• Fully remote environment
• Flexible scheduling options
• Ongoing training and professional development
• Supportive team culture

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Customer service experience a plus