Remote Client Itinerary Account Specialist

Triptasticadventures; Harrisburg (Dauphin County); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

100% remote

Flexible scheduling options

Ongoing training and professional development

Collaborative team environment

Job summary

A remote service company is expanding its team and seeks dedicated individuals for coordinating client reservations and services. Responsibilities include assisting clients, managing various arrangements, and ensuring effective communication. Ideal candidates are organized, with strong communication skills, and can work independently while collaborating with a remote team. This opportunity offers flexibility and ongoing training for growth.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone; computer is recommended.
• Strong customer support skills.
• Strong customer support skills.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training and participate in team communications.

Skills

Strong written communication skills

Strong verbal communication skills

Customer support skills

Organizational skills

Job description

Role Overview

We are currently expanding our remote team and seeking dedicated individuals who thrive supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is well-suited for individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training and participate in team communications

What We Offer

• 100% remote
• Flexible scheduling options
• Ongoing training and professional development
• Collaborative team environment

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer support skills