Virtual Itinerary Coordinator

Triptasticadventures; New Orleans (LA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote environment

Flexible scheduling options

Ongoing training and professional development

Collaborative team culture

Job summary

A travel service company is seeking remote team members to support clients with personalized service arrangements. The ideal candidate will possess strong customer service skills and effective communication abilities. This role offers a 100% remote work environment, flexible scheduling, and opportunities for ongoing training. Candidates must be authorized to work in specific countries and have a reliable internet connection. Join a collaborative team culture while delivering exceptional client service.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Reliable internet connection and smartphone; computer recommended.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Customer service skills

Strong written communication

Strong verbal communication

Job description

Role Overview

We are currently expanding our remote team and seeking client-centered individuals who enjoy supporting customers and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is an ideal rolefor individuals who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• 100% remote environment
• Flexible scheduling options
• Ongoing training and professional development
• Collaborative team culture

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer strongly recommended)
• Strong customer service skills