Remote Medical Office Assistant: Patient Care & Scheduling

Confidential; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

Confidential is a growing clinical practice seeking a reliable Virtual Assistant to provide remote administrative support, manage patient interactions, coordinate appointments, and assist daily healthcare administration tasks.

The successful candidate will be a patient, detail-oriented communicator who can work independently in a remote setting, handle calls, emails, texts, and support insurance and marketing activities as the team grows.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently, prioritize tasks, and meet deadlines in a remote setting.

Responsibilities

• Manage incoming calls, patient inquiries, and new patient leads professionally.
• Schedule consultations and physical therapy appointments.
• Follow up with prospective and existing patients through phone, email, and text.
• Monitor and respond to emails and voicemails in a timely manner.
• Assist with insurance-related administrative tasks when required.
• Provide general administrative support to the clinical team.
• Maintain accurate patient records and update administrative trackers.
• Support marketing activities and assist with social media content creation.
• Assist with special projects and additional administrative tasks as the practice grows.

Skills

Verbal communication

Written communication

Organization

Independent work

Google Workspace

Customer service

Healthcare coordination

Tools

Google Workspace

Job description

Confidential is a growing clinical practice seeking a reliable Virtual Assistant to provide remote administrative support, manage patient interactions, coordinate appointments, and assist daily healthcare administration tasks.

The successful candidate will be a patient, detail-oriented communicator who can work independently in a remote setting, handle calls, emails, texts, and support insurance and marketing activities as the team grows.