Virtual Assistant

Huzzle; Town of Florida (NY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Huzzle is seeking a proactive Virtual Assistant / Office Admin to support operations for a fast-growing healthcare company. This remote position focuses on patient communication, scheduling tasks, and enhancing the patient experience.

The ideal candidate has experience in healthcare, strong organizational and customer service skills, and comfort with remote work tools. The role offers long-term growth potential within the health and wellness industry.

Qualifications

• Previous experience in a healthcare, medical, wellness, or physical therapy setting.
• Strong written and verbal English communication skills.
• Proven customer service or client-facing experience.

Responsibilities

• Manage patient scheduling and confirmations.
• Respond to emails and phone inquiries promptly.
• Assist with administrative tasks including data entry.

Skills

Healthcare experience

Customer service

Organizational skills

Communication skills

Multitasking

Tools

Google Workspace

Scheduling tools

CRMs

Job description

About Huzzle

At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

About the Company

Our client is a fast-growing physical therapy and wellness company based in Florida, USA, offering both in-clinic and in-home rehabilitation services. They specialize in physical therapy, injury recovery, sports performance, dry needling, and senior wellness programs. As part of their rapid expansion, they are looking for a highly organized and customer-focused Virtual Assistant / Office Admin to support daily operations and enhance patient experience.

Job Summary

We are looking for a proactive and detail-oriented Virtual Assistant / Office Admin with a healthcare background and strong customer service skills. In this remote role, you will support administrative operations, coordinate patient communication, manage scheduling tasks, and assist the team with day-to-day office processes. This is an excellent opportunity for someone who thrives in a fast-paced healthcare environment and enjoys helping patients receive outstanding service.

Key Responsibilities

• Manage patient scheduling, appointment confirmations, and calendar coordination.
• Respond to emails, messages, and phone inquiries professionally and promptly.
• Assist with administrative tasks including data entry, documentation, and record management.
• Support insurance verification and patient intake processes when required.
• Maintain accurate patient records and ensure confidentiality standards are followed.
• Coordinate with therapists and office staff to streamline workflows and daily operations.
• Provide excellent customer support to patients before, during, and after appointments.
• Assist with follow‑ups, reminders, and general office organization tasks.

Qualifications

• Previous experience in a healthcare, medical, wellness, or physical therapy setting.
• Strong written and verbal English communication skills.
• Proven customer service or client‑facing experience.
• Excellent organizational and multitasking abilities.
• Comfortable using scheduling tools, CRMs, Google Workspace, and office software.
• High attention to detail and ability to work independently in a remote environment.
• Reliable internet connection and a professional remote work setup.
• Experience supporting healthcare administration or patient coordination is highly preferred.

Competitive salary based on experience and qualifications.

Fully remote role with long-term growth potential.

Join a rapidly growing healthcare and wellness company.

Opportunity to grow into senior administrative or operations support roles.

Work closely with healthcare professionals making a meaningful impact on patients’ lives.

Exposure to the fast-growing Health & Wellness industry.

Supportive and collaborative remote work environment.