VIP Valet Attendant — Fast-Paced, Guest-First Service

MGM Resorts International; Oxon Hill (MD); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Wellness incentives

Employee discounts on hotel, dining, &

Healthcare, financial, and time off

Free meals in employee dining room

Free parking on and off shift

Development & networking opportunities

Job summary

MGM Resorts International is hiring a Valet Attendant at National Harbor, Maryland. You will be the first friendly face greeting guests and parking their vehicles, ensuring a high-quality guest experience at a fast-paced property.

Role includes handling vehicle claims, assisting guests, and maintaining smooth valet operations. Starting rate is $13.16 per hour plus tips, with overtime and benefits described in the employee program.

Qualifications

• Must be at least 18 years of age.
• Valet attendant experience preferred.
• Ability to operate automatic and manual transmissions preferred.
• Willingness to work varied shifts, including weekends and holidays.

Responsibilities

• Greet arriving guests with enthusiasm and provide courteous valet parking.
• Collect vehicle claim checks and retrieve guest vehicles at departure.
• Assist guests with special needs and provide aid as required.
• Report issues to security or supervisor to prevent delays at the valet entrance.
• Direct vehicle flow to minimize traffic congestion and delays.
• Answer questions about hotel registration, restaurants, events, and attractions.
• Resolve guest problems within authority or escalate to supervisor when needed.
• Report thefts or missing items to supervisor or security for further investigation.
• Assist bell staff with luggage movement as necessary.

Skills

Customer service

Communication

Team player

Flexibility

Job description

MGM Resorts International is hiring a Valet Attendant at National Harbor, Maryland. You will be the first friendly face greeting guests and parking their vehicles, ensuring a high-quality guest experience at a fast-paced property.

Role includes handling vehicle claims, assisting guests, and maintaining smooth valet operations. Starting rate is $13.16 per hour plus tips, with overtime and benefits described in the employee program.