Valet Attendant - MGM National Harbor

MGM Resorts International; Northern (KY); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Wellness programs

Discounts with hotel and partners

Healthcare benefits

Free meals in employee dining area

Free parking

Job summary

MGM Resorts International is hiring a Valet Attendant at National Harbor, Maryland. You will greet guests, park and retrieve vehicles, and ensure outstanding service to every guest as they arrive for a memorable visit.

Ideal candidates are 18+, with prior valet experience preferred, and able to operate automatic transmissions. Flexible shifts including weekends and holidays are required. Earn $13.16 per hour plus tips with employee benefits and parking perks.

Qualifications

• Must be at least 18 years of age.
• Prior valet attendant experience preferred.
• Able to operate automatic transmission vehicles (stick shift preferred).
• Able to work varied shifts, including weekends and holidays.

Responsibilities

• Greets arriving guests warmly at the valet entrance with enthusiasm.
• Parks and retrieves guest vehicles and handles claim checks.
• Assists guests with special needs and directions as needed.
• Reports issues to security or supervisor to prevent congestion.
• Manages vehicle flow to minimize lines at the entrance.
• Answers questions about hotel, restaurants, events, and attractions.
• Escorts guests and assists with luggage as necessary.

Skills

18 or older

Valet experience preferred

Vehicle operation (automatic)

Flexible shifts (weekends/holidays)

Job description

National Harbor, Maryland The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Valet Attendant, you’ll be the first smiling face our guests see as they arrive, setting the tone for an unforgettable experience. Your key responsibilities will include greeting guests with enthusiasm, parking and retrieving a variety of vehicles, and ensuring everyone starts their visit with exceptional service. If you love the thrill of a fast-paced environment, enjoy meeting new people, and have a knack for excellent customer service, this is the perfect opportunity for you! Join us and help make every guest feel like a VIP as they roll into their adventure!

THE STARTING RATE:

$13.16 per hour plus tips

THE DAY-TO-DAY:

• Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services
• Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
• Accommodate guests requiring special assistance and aid
• Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
• Assist in regulating the movement and flow of vehicles to avoid traffic congestion
• Answer guest questions about hotel registration, restaurants, events, activities, and attractions
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
• Assist bell persons with the movement of luggage as necessary

THE IDEAL CANDIDATE:

• Must be at least 18 years of age
• Prior valet attendant experience preferred
• Able to operate automatic and manual (stick shift) transmission vehicles preferred
• Able to work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Healthcare, financial, and time off benefits (for eligible employees)
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14014

Pay Rate: The rate for this role is: $13.16 This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences - combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [e-mail]. We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.