Valet Attendant: Guest Concierge & Parking Pro (Tips)

Towne Park LLC; National Harbor (MD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park LLC is seeking a Guest Service Associate at its National Harbor location to deliver exceptional hospitality while parking and retrieving guest vehicles safely. The role emphasizes friendly, accurate service and a proactive approach to guest needs throughout arrival and departure.

Open availability is required on weekends; benefits include insurance options and a 401k plan. Prior customer service experience is helpful, with a strong focus on safety and guest satisfaction.

Qualifications

• High school diploma or GED.
• Must hold a valid driver's license or commute from nearby state.
• One month related experience or training, or equivalent.
• Knowledge of customer service principles.
• Ability to read/write English and perform basic math.

Responsibilities

• Greet guests professionally and use guests' last names.
• Park and retrieve vehicles safely; assist with luggage.
• Assist guests with directions, taxis, reservations and inquiries.
• Explain parking rates and manage ticketing and revenue records.
• Maintain professional demeanor and comply with safety procedures.

Skills

English literacy

Guest service

Basic math

Education

High School Diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Associate at its National Harbor location to deliver exceptional hospitality while parking and retrieving guest vehicles safely. The role emphasizes friendly, accurate service and a proactive approach to guest needs throughout arrival and departure.

Open availability is required on weekends; benefits include insurance options and a 401k plan. Prior customer service experience is helpful, with a strong focus on safety and guest satisfaction.