VIP Slot Casino Host & Guest Relations Expert

Durango Casino & Resort; Las Vegas (NV); On-site; USD 21,000 - 39,000; Full time

Job summary

Station Casinos LLC is seeking a Guest Relations Host to greet Guests, recognize frequent Visitors, and guide them on how to contact a Host for future needs. The role explains promotions, player programs, and current giveaways to all Guests, while promoting the benefits of using a player’s card.

Responsibilities include improving Guest service, developing promotions, maintaining VIP relationships, and handling reinvestments to maximize visits.

Qualifications

• Communicate effectively with Guests, Team Members and Management.
• Must be able to obtain Gaming Registration.
• Maintain confidentiality to surveillance operations and activities.

Responsibilities

• Explain promotions, programs, and any current giveaways to Guests.
• Develop and implement new promotions to attract Guests and VIPs.
• Build and cultivate relationships with VIP Guests and frequent visitors.
• Approve credit and manage reinvestments in Guests and drive increased visits.

Skills

Guest relations

Communication

Organization

Shift work

Confidentiality

Gaming knowledge

Job description

Station Casinos LLC is seeking a Guest Relations Host to greet Guests, recognize frequent Visitors, and guide them on how to contact a Host for future needs. The role explains promotions, player programs, and current giveaways to all Guests, while promoting the benefits of using a player’s card.

Responsibilities include improving Guest service, developing promotions, maintaining VIP relationships, and handling reinvestments to maximize visits.