Slot Casino Host - Red Rock

Station Casinos; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Station Casinos in Las Vegas seeks a Guest Services Host to greet guests, recognize frequent guests, and ensure they have information on how to contact any Host for future needs.

You will explain promotions, programs, and player-card benefits, and are expected to improve guest service, develop new promotions, and cultivate relationships with VIP guests.

Flexibility and discretion are essential as you work with team members to support operations and maintain confidentiality.

Qualifications

• Two plus years of experience preferred.
• Must obtain Gaming Registration.
• Ability to work quickly and accurately under high stress conditions.

Responsibilities

• Greet guests, recognize frequent guests, and provide information on contacting any Host.
• Explain promotions, programs, and player card benefits.
• Develop promotions and cultivate relationships with VIP guests.

Skills

Guest relations

Communication

Detail oriented

Shift flexibility

Job description

Greet Guests, recognize frequent Guests, and ensures that they have information on how to contact any Host for future needs. Explains promotions, programs, and any current giveaways to all Guests. Explains the benefits andprivileges of using a player’s card. Responsible for improving Guest service, developing and implementing new promotions, maintaining and cultivating relationships with VIP Guests. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Ability to approve credit and manage reinvestments in Guests. Responsible for developing and increasing Guest visits and play habits. Responsible for filing events based on play criteria. Responsible for acquiring new and inactive business.

Qualifications:

Communicate effectively with Guests, Team Members and Management. Well organized and detail oriented. Available to work the shifts necessary to complete functions and responsibilities. Must be able to obtain Gaming Registration. Must be professional and maintain confidentiality to surveillance operations and activities. Two plus years of experience preferred. Basic computer skills. Must be able to work quickly and accurately under high stress situations. Exercise general responsibilities necessary to minimize operation cost and maximizeoperational profits.