VIP Player Growth Executive

DraftKings; New Jersey; On-site; USD 88,000 - 111,000; Full time

Job summary

DraftKings in the United States is seeking a VIP Player Development Executive to drive net revenue by delivering premier services to our VIP customers. You will partner with internal teams to grow loyalty and optimize the VIP experience.

You'll build relationships with premier players, execute VIP sales strategies, and analyze data to identify trends. A bachelor's degree or equivalent experience is required.

Qualifications

• Ability to build and maintain strong relationships with premier players.
• Proven track record in VIP sales and revenue growth.
• Strong analytical skills to identify trends and opportunities.
• Excellent problem-solving and service orientation.

Responsibilities

• Develop and maintain strong relationships with premier players through services and loyalty.
• Drive VIP sales metrics, boosting engagement, market share, and net revenue.
• Adhere to VIP policies, including responsible gaming guidelines.
• Analyze data to identify trends that maximize player performance.
• Offer solution-based recommendations to improve customer experience.
• Participate in escalation processes to provide timely resolutions with internal teams.

Skills

Relationship building

VIP sales

Data analysis

Customer service

Problem solving

Education

Bachelor's degree in a related field

5+ years experience in Gaming/Hospitality/Sales/Marketing

Job description

DraftKings in the United States is seeking a VIP Player Development Executive to drive net revenue by delivering premier services to our VIP customers. You will partner with internal teams to grow loyalty and optimize the VIP experience.

You'll build relationships with premier players, execute VIP sales strategies, and analyze data to identify trends. A bachelor's degree or equivalent experience is required.