VIP Pet-Parent Concierge (Flexible Hours)

Destination Pet; New Bern (NC); Hybrid; USD 18,000 - 19,000; Part time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet LLC in New Bern, NC is seeking a friendly Customer Service Representative to be the welcoming face for our pet families. You’ll answer phones, assist guests in person, and guide new clients through our services with a professional, warm demeanor.

This part-time role offers flexible hours, a tips-based pay model starting at $13–$14 per hour, and benefits like Telehealth, 401(k), and Pet Insurance.

Qualifications

• 1+ year of customer service experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Answer phones with a friendly, professional voice.
• Greet guests in person and guide them through services.
• Tour facility for new clients and upsell services.
• Manage check-ins/check-outs and balance cash at day end.
• Maintain lobby cleanliness and organize reception area.
• Handle complaints with patience and professionalism.

Skills

Customer service

Communication

Phone etiquette

Multitasking

Education

High school diploma or equivalent

Tools

Computer systems

Job description

Destination Pet LLC in New Bern, NC is seeking a friendly Customer Service Representative to be the welcoming face for our pet families. You’ll answer phones, assist guests in person, and guide new clients through our services with a professional, warm demeanor.

This part-time role offers flexible hours, a tips-based pay model starting at $13–$14 per hour, and benefits like Telehealth, 401(k), and Pet Insurance.