VIP Onsite Desktop Support Technician (Windows 11)

TEKsystems; Santa Ana (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Pre-tax and Roth post-tax options

Life Insurance

Short/long-term disability

HSA

Transportation benefits

Employee Assistance Program

Time Off (PTO/Vacation/Sick)

Job summary

TEKsystems is seeking an entry-level Desktop Support Technician to handle on-site support for staff at Santa Ana, CA. The role requires 2–5 years of desktop experience, strong Windows expertise, and VIP client interaction. It is a 6-month contract with 100% on-site duties.

The ideal candidate will have an associate degree in a technical field, solid communication skills, and reliable transportation to support building staff and VIPs.

Qualifications

• Associate's degree in a technical field such as computer science, computer engineering or related field.
• 2–5 years of experience in desktop support.
• Knowledge of Windows OS.
• Experience with desktop installation and configuration.
• Experience troubleshooting desktop issues as well as mobile devices.
• VIP support experience is a plus.

Responsibilities

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
• Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
• Support employees, both local and remote, with Desktop issues, account issues, access to various internal services.
• Troubleshoot software issues on employees desktops/laptops.
• Some off hours support may apply.

Skills

Desktop support

Windows OS

Education

Associate's degree in a technical field such as computer science, computer engineering or related field

Job description

TEKsystems is seeking an entry-level Desktop Support Technician to handle on-site support for staff at Santa Ana, CA. The role requires 2–5 years of desktop experience, strong Windows expertise, and VIP client interaction. It is a 6-month contract with 100% on-site duties.

The ideal candidate will have an associate degree in a technical field, solid communication skills, and reliable transportation to support building staff and VIPs.