VIP IT Desk-Side Engineer

Worldwide TechServices; Long Beach (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading technology support company is seeking a qualified candidate to provide technical support and troubleshooting for various devices, including PCs, laptops, and printers. The ideal candidate will assist VIP clients, respond to change management requests, and ensure high levels of customer satisfaction. Candidates should have experience working in an end-user environment with strong communication skills. This role is located in Long Beach, California.

Qualifications

• Basic and moderately complex troubleshooting skills.
• Technical support experience in an end-user environment.

Responsibilities

• Perform troubleshooting and repair activities for various devices.
• Provide support to identified VIP clients.
• Respond to change management requests and perform installations.
• Proactively communicate with users about service updates.

Job description

A leading technology support company is seeking a qualified candidate to provide technical support and troubleshooting for various devices, including PCs, laptops, and printers. The ideal candidate will assist VIP clients, respond to change management requests, and ensure high levels of customer satisfaction. Candidates should have experience working in an end-user environment with strong communication skills. This role is located in Long Beach, California.