VIP Desk-Side IT Support Engineer

Worldwide TechServices; Buffalo (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading technology support company in Buffalo, NY, seeks a dedicated support technician to perform troubleshooting and repair activities for PCs, laptops, and printers. The role includes providing assistance to VIP clients and ensuring high customer service satisfaction levels. Candidates should possess strong technical skills and communication abilities. This position offers an opportunity to work closely with clients to deliver effective solutions in a dynamic environment.

Qualifications

• 1+ years of experience in technical support or relevant field.
• Strong understanding of PC hardware and software.
• Excellent communication skills.

Responsibilities

• Troubleshoot and repair PC equipment and peripherals.
• Provide dedicated support to client VIPs.
• Handle installation of new hardware and desk-side support.

Job description

A leading technology support company in Buffalo, NY, seeks a dedicated support technician to perform troubleshooting and repair activities for PCs, laptops, and printers. The role includes providing assistance to VIP clients and ensuring high customer service satisfaction levels. Candidates should possess strong technical skills and communication abilities. This position offers an opportunity to work closely with clients to deliver effective solutions in a dynamic environment.