VIP IT Desk-Side Engineer

Worldwide TechServices; Aurora (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading technology services company is seeking a skilled technician to provide desktop support and troubleshooting in Aurora, Colorado. The ideal candidate will have strong technical skills with PCs, laptops, and printers, ensuring exceptional customer service while following operational guidelines. Responsibilities include IMAC activities and support for identified VIPs. This role requires excellent communication to keep users informed about repair status and expected timelines.

Qualifications

• Ability to perform basic and moderately complex troubleshooting and repair activities.
• Experience with PC's, desktops, laptops, tablets, and printers.
• Outstanding technical and professional service skills.

Responsibilities

• Provide support to client identified VIPs.
• Install and configure new PC equipment.
• Perform desk-side support activities.

Skills

Troubleshooting skills

Customer service skills

Communication skills

Job description

A leading technology services company is seeking a skilled technician to provide desktop support and troubleshooting in Aurora, Colorado. The ideal candidate will have strong technical skills with PCs, laptops, and printers, ensuring exceptional customer service while following operational guidelines. Responsibilities include IMAC activities and support for identified VIPs. This role requires excellent communication to keep users informed about repair status and expected timelines.