VIP iGaming Executive Host — Elite Client Relations

Caesars Entertainment; Las Vegas (NV); On-site; USD 75,000 - 79,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Matching

Paid Time Off

Paid Holidays

Job summary

Caesars Digital is seeking a VIP iGaming Executive Host to manage a dedicated book of high-value clients across Caesars properties. You will drive engagement through calls, emails, and texts, while promoting VIP promotions and educating guests on premium resources.

Collaborate with leadership, support teammates, and ensure compliance with all laws and internal policies. Strong communication and relationship-building skills are essential in this fast-paced role.

Qualifications

• Three+ years’ experience in Executive Hosting, preferably iGaming.
• Bachelor’s Degree or equivalent work experience.
• Knowledge of iGaming required.
• High level of energy, enthusiasm, and passion for improving the VIP experience.
• Experience in Microsoft Office, Salesforce, understanding analytics dashboards, and gaming technologies.
• Must be able to obtain a gaming license in all jurisdictions Caesars casinos operate in.
• Must be able to commute to the office each day.

Responsibilities

• Manage a dedicated book of business of our highest value iGaming customers.
• Analyze and maintain proper player reinvestment ratios.
• Extend VIP-exclusive iGaming promotions.
• Build meaningful relationships through 40 – 50 phone calls per day.
• Strategically email and text extend offers, promotions, and events.
• Educate guests on the importance of VIP along with providing them dedicated gaming resources.
• Support teammates in the office five days a week, Monday through Friday.
• Execute strategic marketing campaigns designed to enhance our guests' gaming experience.
• Organize and make reservations to our properties nationwide on behalf of your VIP guests.
• Attend meetings with leadership to ensure you are supported and equipped to perform your job at the highest standard.
• Maintain healthy growth amongst all gaming metrics for the business you’re responsible for.
• Engage in actions that are ethical and in full compliance with all applicable laws, regulations, and company policies.
• Identify compliance risks and take actions necessary to eliminate or minimize these risks.
• Champion within the organization a commitment to honesty, integrity, and responsible corporate behavior.

Skills

Executive hosting experience

Empathy & listening

Positive attitude

Creative VIP marketing

Leadership

Casino products & wagering strategy

Professional yet personable

Tech proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Salesforce

Analytics dashboards

Gaming technologies

Job description

Caesars Digital is seeking a VIP iGaming Executive Host to manage a dedicated book of high-value clients across Caesars properties. You will drive engagement through calls, emails, and texts, while promoting VIP promotions and educating guests on premium resources.

Collaborate with leadership, support teammates, and ensure compliance with all laws and internal policies. Strong communication and relationship-building skills are essential in this fast-paced role.