VIP Guest Services Coordinator
Loews Hotels & Co
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Benefits offered by this job
Job summary
Loews Miami Beach Hotel seeks a VIP Services Coordinator to ensure world‑class VIP attention. You will coordinate registration, amenities, and timely guest service across departments to exceed expectations.
Responsibilities include pre‑arrival outreach, addressing guest requests, coordinating transportation and welcome amenities, and supporting the VIP Manager in daily operations. Minimum one year of supervisory experience at a quality property or VIP services, plus a Bachelor degree in
Qualifications
- Excellent communication and guest service skills are required.
- Experience with property management software is preferred.
- Ability to work a flexible schedule including weekends and holidays.
Responsibilities
- Coordinate reception, registration, and account settlement for VIP guests.
- Oversee VIP guest satisfaction and resolve complaints for designated guests.
- Inspect VIP rooms and coordinate housekeeping/engineering follow-up as needed.
- Coordinate arrival amenities, transportation, and personal services.
- Liaise with all departments to fulfill VIP requests and communicate updates.
Skills
Education
Tools
Job description
Loews Miami Beach Hotel seeks a VIP Services Coordinator to ensure world‑class VIP attention. You will coordinate registration, amenities, and timely guest service across departments to exceed expectations.
Responsibilities include pre‑arrival outreach, addressing guest requests, coordinating transportation and welcome amenities, and supporting the VIP Manager in daily operations. Minimum one year of supervisory experience at a quality property or VIP services, plus a Bachelor degree in
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