VIP Front Desk Host & Guest Concierge

Svih Management; Santa Monica (CA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k matching

Tuition reimbursement

Pet insurance

Employee Assistance Programs

Incentive programs

Job summary

San Vicente Clubs is expanding to Santa Monica and is seeking a Front Desk Host for its prestigious members-only club. This hybrid hotel and restaurant position focuses on delivering a world-class experience to VIP members and guests.

In this role, you will cultivate individualized relationships while managing front desk duties, including reservations and guest inquiries. Success demands effective communication, excellent customer service skills, and a positive attitude in a fast-paced

Qualifications

• Must communicate effectively and be a team player.
• Flexible schedule required; must work weekends and holidays.
• Excellent customer service skills are essential.

Responsibilities

• Answer phone calls and respond to emails professionally.
• Take restaurant reservations accurately and efficiently.
• Ensure all rules of the club are understood by guests.

Skills

Effective communication

Team player

Customer service

Attention to detail

Organizational skills

Tools

Seven Rooms

Peoplevine Management

Alice Hotel Systems

POS system

Job description

San Vicente Clubs is expanding to Santa Monica and is seeking a Front Desk Host for its prestigious members-only club. This hybrid hotel and restaurant position focuses on delivering a world-class experience to VIP members and guests.

In this role, you will cultivate individualized relationships while managing front desk duties, including reservations and guest inquiries. Success demands effective communication, excellent customer service skills, and a positive attitude in a fast-paced