Busser | Fine-Dining Guest Experience & Service

Svih Management; Santa Monica (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Life insurance

401k match

Tuition reimbursement

Pet insurance

Employee assistance

Employee incentives

Job summary

San Vicente Clubs is seeking a Server Assistant to warmly greet guests and deliver food and beverage service in our Santa Monica venue. Work a typical F&B shift, with flexibility for additional hours to meet business needs. Strong guest interaction and selling skills anticipated to enhance the guest experience.

Applicants should have good English, team spirit, and the ability to work nights, weekends, and holidays in a fast-paced luxury setting. Training provided.

Qualifications

• Must be able to effectively communicate.
• Must be able to follow directions with focus to detail.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to have a flexible schedule, work weekends and holidays.
• Must have knowledge of wines, cocktails.
• Must be able to manicure tables.
• Must be able to set up tables, buffet and food stations.
• Must be able to sustain composure, remain calm, and possess a positive attitude.
• Must be energetic and outgoing.
• Must be service oriented with excellent customer service skills.
• Must have basic knowledge of arithmetic.
• Must have the ability to input data in the POS system.
• Must have previous experience with POS system.
• Must be able to read, write and understand the English language.

Responsibilities

• Delivers food and beverage orders in a friendly and professional manner in accordance with hotel standards.
• Answers all questions regarding the menus accurately.
• Utilizes selling techniques to up sell.
• Acknowledges guest need, anticipates guest needs and always responds promptly to maintain positive guest relations at all times.
• Process guest payment by posting on POS system, verifies if guest is in house or walk in patron.
• Informs manager of any guest complaints, requests or problems.
• Maintains organized and clean work area.
• Communicate with in coming/ prior shift as to outstanding tables.
• Reports any damages, discrepancies and or malfunction of equipment to manager.
• Follows all safety and sanitation procedures that pertain to the job.
• Clean and polish silverware, glass ware, sugar receptacle, trays, coffee pots, tea pots.

Skills

Communication

Teamwork

Flexibility

Wine knowledge

POS system

English language

Tools

POS system

Job description

San Vicente Clubs is seeking a Server Assistant to warmly greet guests and deliver food and beverage service in our Santa Monica venue. Work a typical F&B shift, with flexibility for additional hours to meet business needs. Strong guest interaction and selling skills anticipated to enhance the guest experience.

Applicants should have good English, team spirit, and the ability to work nights, weekends, and holidays in a fast-paced luxury setting. Training provided.