Executive VIP Concierge and Communications Specialist

Canon-Business-Process-Services-f89af7fd; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

Canon Business Process Services in New York, NY is seeking an energetic customer service/concierge professional with executive level communications proficiency. The role requires greeting staff and guests, registering attendees, and addressing requests with prompt follow-up, all while maintaining a polished, professional presence.

The ideal candidate has strong English communication skills, 3+ years of customer service experience (preferably in hospitality or hotel settings), and a proactive

Qualifications

• Be at least 18 years of age.
• Possess a high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills.

Responsibilities

• Greet staff and guests entering the facility.
• Efficiently register guests and direct them to the person they are meeting.
• Courteously address requests, solve problems, and ensure prompt follow up.
• Represent the client business with a professional appearance and demeanor at all times.

Skills

Customer service

Professional demeanor

Problem solving

Attention to detail

Fluent English

Education

Two-year junior college equivalent

High school diploma or equivalent

Tools

Microsoft Excel

Reservation system

Job description

Canon Business Process Services in New York, NY is seeking an energetic customer service/concierge professional with executive level communications proficiency. The role requires greeting staff and guests, registering attendees, and addressing requests with prompt follow-up, all while maintaining a polished, professional presence.

The ideal candidate has strong English communication skills, 3+ years of customer service experience (preferably in hospitality or hotel settings), and a proactive