VIP Executive Concierge & Guest Experience Lead

Canon Business Process Services, Inc.; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Canon Business Process Services, Inc. is seeking an energetic customer service/concierge professional with executive level and VIP communication proficiency, both written and verbal.

The role emphasizes a positive attitude, decorum, and hospitality across all interactions. Responsibilities include greeting staff and guests, efficiently registering visitors, directing them to meetings, addressing requests, solving problems, and ensuring prompt follow-up.

Qualifications

• Proven written and oral communication skills.
• Experience in customer service, preferably in a hotel setting.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet staff and guests entering the facility.
• Register guests and direct them to the appropriate contact.
• Address requests, solve problems, and ensure prompt follow-up.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Problem solving

Attention to detail

English fluency

Education

Equivalent to two years junior college

High school diploma or equivalent

Tools

Microsoft Office

Job description

Canon Business Process Services, Inc. is seeking an energetic customer service/concierge professional with executive level and VIP communication proficiency, both written and verbal.

The role emphasizes a positive attitude, decorum, and hospitality across all interactions. Responsibilities include greeting staff and guests, efficiently registering visitors, directing them to meetings, addressing requests, solving problems, and ensuring prompt follow-up.