VIP Experience & Loyalty Architect

DraftKings Inc.; Massachusetts; On-site; USD 54,000 - 68,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

DraftKings, a Boston-based public technology company, is hiring a VIP Sales Associate to engage high-potential players across multiple channels and build strong relationships. You will evaluate VIP placement potential and help optimize engagement strategies while supporting onboarding improvements to enhance the player experience.

The role requires a bachelor’s degree in a related field and at least 1 year in a client-facing role, with travel and occasional nights/weekends.

Qualifications

• Bachelor's degree in a related field; 1+ year in a client-facing role.
• Analytical, solutions-focused mindset to achieve results.
• Able to adapt in a fast-paced, collaborative environment.

Responsibilities

• Engage with high-potential players across channels and build authentic relationships.
• Evaluate a player's potential for VIP program placement.
• Help develop and optimize strategies for player engagement and VIP qualification.
• Provide feedback to improve onboarding and player experience.

Skills

Analytical mindset

Adaptability

Client-facing experience

Education

Bachelor's degree in a related field

Job description

DraftKings, a Boston-based public technology company, is hiring a VIP Sales Associate to engage high-potential players across multiple channels and build strong relationships. You will evaluate VIP placement potential and help optimize engagement strategies while supporting onboarding improvements to enhance the player experience.

The role requires a bachelor’s degree in a related field and at least 1 year in a client-facing role, with travel and occasional nights/weekends.