VIP Engagement Lead — Player Experience
DK Crown Holdings
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Descrizione del lavoro
DraftKings is seeking a VIP Sales Associate to craft memorable experiences for high-potential VIP players and strengthen relationships across channels. You will help optimize VIP engagement and contribute to onboarding improvements to ensure a positive player experience.
Requirements include a related bachelor's degree, at least 1 year in a client-facing role, and willingness to travel, including nights and weekends. State gaming licenses are required as applicable.
Competenze
- Bachelor's degree in a related field.
- Analytical and solutions-focused mindset.
- Adaptability in a fast-paced, entrepreneurial environment.
- Willingness to travel and work nights and weekends.
- Must be able to obtain and maintain required State Gaming Licenses.
Mansioni
- Engage with high-potential players through a variety of communication channels while creating strong, authentic relationships.
- Effectively evaluate a player's potential for placement in the DraftKings VIP Program.
- Assist in developing and optimizing strategies for player engagement and qualification.
- Compile feedback to support improvements to the onboarding process that will continue to promote a positive player experience.
- Contribute to business acquisition efforts for new state product launches.
Conoscenze
Formazione
Descrizione del lavoro
DraftKings is seeking a VIP Sales Associate to craft memorable experiences for high-potential VIP players and strengthen relationships across channels. You will help optimize VIP engagement and contribute to onboarding improvements to ensure a positive player experience.
Requirements include a related bachelor's degree, at least 1 year in a client-facing role, and willingness to travel, including nights and weekends. State gaming licenses are required as applicable.
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