VIP Executive IT Support Engineer (L3/L4)

eHub Global Inc; Santa Clara (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading IT services firm in Santa Clara is seeking a Lead Executive IT Support Engineer to deliver high-level technical support to C-Suite executives. The ideal candidate will have over 8 years of experience in executive IT support, along with deep knowledge of Google Workspace and Microsoft Outlook. This role involves troubleshooting complex IT issues and ensuring seamless technology support for executives. Competitive salary offered.

Qualifications

• 8+ years of experience in executive IT support or Level 4 technical roles.
• Deep expertise in Google Workspace and security settings.
• Proven experience supporting across macOS and Windows.

Responsibilities

• Deliver white-glove technical support to C-level executives.
• Serve as the primary escalation point for complex IT issues.
• Proactively monitor and optimize hardware and software configurations.

Skills

Google Workspace administration

Microsoft Outlook/Exchange

macOS support

Windows 10/11 support

customer service mindset

problem-solving skills

Tools

JAMF

Intune

Kandji

Job description

A leading IT services firm in Santa Clara is seeking a Lead Executive IT Support Engineer to deliver high-level technical support to C-Suite executives. The ideal candidate will have over 8 years of experience in executive IT support, along with deep knowledge of Google Workspace and Microsoft Outlook. This role involves troubleshooting complex IT issues and ensuring seamless technology support for executives. Competitive salary offered.