Executive IT Concierge for Leadership Tech Support

Insider, Inc.; San Jose (CA); On-site; USD 115,000 - 125,000; Full time

Job summary

Insider, Inc. seeks an Executive IT Support Technician in San Jose, California to provide critical IT support for its leadership team. This role necessitates high-level technical troubleshooting and unparalleled discretion, ensuring Executives have seamless access to required technology.

Key responsibilities include managing meeting support, device management, and compliance with privacy protocols. Candidates should have at least 3 years of IT support experience, with a strong focus on supporting high-profile users.

The expected salary range for this position is $115,000 - $125,000, based on experience and skills.

Qualifications

• 3+ years of IT support experience, including experience supporting Executives.
• Ability to work 5 days onsite with flexibility for Executive schedules.
• Occasional domestic and international travel required.

Responsibilities

• Provide immediate onsite and remote troubleshooting for Executive technical needs.
• Manage A/V systems and conference room technology for Executive meetings.
• Responsible for onboarding and offboarding Executive staff.

Skills

IT support experience

Proficiency in Mac/PC environments

Exceptional interpersonal skills

Mobile device management (MDM)

Enterprise A/V solutions

Job description

Insider, Inc. seeks an Executive IT Support Technician in San Jose, California to provide critical IT support for its leadership team. This role necessitates high-level technical troubleshooting and unparalleled discretion, ensuring Executives have seamless access to required technology.

Key responsibilities include managing meeting support, device management, and compliance with privacy protocols. Candidates should have at least 3 years of IT support experience, with a strong focus on supporting high-profile users.

The expected salary range for this position is $115,000 - $125,000, based on experience and skills.