Executive IT Support & A/V Concierge

Archer; San Jose (CA); On-site; USD 115,000 - 125,000; Full time

Job summary

An innovative aerospace company based in San Jose, California is seeking an experienced Executive IT Support Technician. This role involves providing high-level technical support to Executives, ensuring their technology needs are met seamlessly. Responsibilities include troubleshooting, managing device deployments, and maintaining confidentiality with sensitive information. Candidates should have 3+ years of IT experience, a service-first attitude, and flexibility to work onsite. The position offers a competitive salary between $115,000 - $125,000.

Qualifications

• 3+ years of IT support experience, with at least 1 year supporting Executives or high-profile users.
• Exceptional interpersonal skills and ability to remain calm under pressure.
• Proven track record of handling confidential information with integrity.

Responsibilities

• Act as the primary contact for all Executive technical needs.
• Ensure all Executive-led meetings run flawlessly.
• Manage the deployment and maintenance of Executive hardware.
• Oversee onboarding and offboarding of Executive staff.
• Strictly follow compliance protocols while handling sensitive data.
• Assist the IT team with physical hardware installations.

Skills

IT support experience

Technical troubleshooting

Interpersonal skills

Discretion with confidential information

Proficiency in Mac/PC environments

Mobile device management (MDM)

Enterprise A/V solutions

Job description

An innovative aerospace company based in San Jose, California is seeking an experienced Executive IT Support Technician. This role involves providing high-level technical support to Executives, ensuring their technology needs are met seamlessly. Responsibilities include troubleshooting, managing device deployments, and maintaining confidentiality with sensitive information. Candidates should have 3+ years of IT experience, a service-first attitude, and flexibility to work onsite. The position offers a competitive salary between $115,000 - $125,000.