A leading global financial services firm is seeking a technology support specialist to assist senior executives with IT-related issues. The role requires strong technical skills, excellent communication, and the ability to work independently in a fast-paced environment. Candidates should have a background in Windows operations and experience with enterprise tools like Wireshark and Splunk. This position supports a diverse range of technologies for senior management.
Qualifications
5+ years of experience in technology service for senior executives.
Experience in a fast-paced financial services environment preferred.
Must have excellent communication skills.
Responsibilities
Provide a single point of contact for IT related issues for senior management.
Troubleshoot desktop technologies and mobile devices.
Coordinate technology service offerings and field non-standard requests.
Skills
Windows operations
Technical support
Verbal and written communication
Interpersonal skills
Creative problem solving
Education
Bachelor’s degree
Tools
Wireshark
Splunk
Microsoft Office Suite
Active Directory
PowerShell
Job description
A leading global financial services firm is seeking a technology support specialist to assist senior executives with IT-related issues. The role requires strong technical skills, excellent communication, and the ability to work independently in a fast-paced environment. Candidates should have a background in Windows operations and experience with enterprise tools like Wireshark and Splunk. This position supports a diverse range of technologies for senior management.