VIP Desktop Support Technician — AV, Asset Management

Excis Compliance

California (MO)

On-site

USD 58,000 - 82,000

Full time

4 days ago
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Benefits offered by this job

Supportive environment
Growth opportunities
Enterprise IT exposure
Career development
Competitive compensation

Job summary

Excis is seeking a customer-focused Desktop Support Technician in California to provide comprehensive hardware and software support for employees and new hires. The role encompasses IMAC activities, asset management, VIP and AV support, and travel up to 150 miles between offices, with mileage reimbursed.

The candidate should have 3–5 years of IT experience, proficiency in Windows and Mac, and be prepared for extended hours when needed. MCP/A+ preferred; valid driver’s license required.

Qualifications

  • 3-5 years IT experience with desktop support background.
  • Windows and Mac laptop/desktop support experience.
  • MCP and/or CompTIA A+ certification preferred.
  • Valid driver’s license required; own vehicle for inter-office travel.

Responsibilities

  • Provide hardware and software support to employees and new hires.
  • Image and install software on Windows and Apple laptops/desktops.
  • Perform IMAC activities and provide remote support.
  • Troubleshoot Windows, Mac, and mobile devices.
  • Coordinate hardware shipping, asset management, and data backup.
  • Support Executive/VIP and AV requirements.

Skills

3-5 years IT experience
Windows & Macintosh
MS Office
Windows 10 imaging
TCP/IP & networking
Printer support
Help desk experience
Customer service
Team & independence
Flexibility
MCP or CompTIA A+ preferred

Job description

Excis is seeking a customer-focused Desktop Support Technician in California to provide comprehensive hardware and software support for employees and new hires. The role encompasses IMAC activities, asset management, VIP and AV support, and travel up to 150 miles between offices, with mileage reimbursed.

The candidate should have 3–5 years of IT experience, proficiency in Windows and Mac, and be prepared for extended hours when needed. MCP/A+ preferred; valid driver’s license required.

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