VIP Concierge: Elite Guest Experience & Reservations

Park Hyatt; Washington (District of Columbia); On-site; USD 2,755,000 - 4,133,000; Full time

Benefits offered by this job

Discounted hotel room nights

401(k) with company match

Paid Time Off

Paid family bonding time and adoption;

Tuition Reimbursement

Free employee meals during shifts

Employee stock purchase plan

Discounts at various retailers – Apple

Job summary

Park Hyatt Washington is seeking a Full-Time Concierge (VIP Coordinator) to join our Guest Services team. You will deliver personalized itineraries, reservations, and location recommendations while providing exceptional service in a luxury hotel environment.

The role requires knowledge of hotel services and the local area, and the ability to arrange transportation. The position emphasizes guest engagement and creative, caring service delivery.

Qualifications

• Full-time availability, including weekends
• Shift availability from 11 am – 7:30 pm
• A true desire to satisfy the needs of others
• Refined verbal and written communication skills

Responsibilities

• Provide expert guidance with reservations and itineraries for guests.
• Arrange transportation and offer location recommendations and experiences in the local area.

Job description

Park Hyatt Washington is seeking a Full-Time Concierge (VIP Coordinator) to join our Guest Services team. You will deliver personalized itineraries, reservations, and location recommendations while providing exceptional service in a luxury hotel environment.

The role requires knowledge of hotel services and the local area, and the ability to arrange transportation. The position emphasizes guest engagement and creative, caring service delivery.