Concierge (VIP Coordinator)

Park Hyatt; Washington (District of Columbia); On-site; USD 2,755,000 - 4,133,000; Full time

Benefits offered by this job

Discounted hotel room nights

401(k) with company match

Paid Time Off

Paid family bonding time and adoption;

Tuition Reimbursement

Free employee meals during shifts

Employee stock purchase plan

Discounts at various retailers – Apple

Job summary

Park Hyatt Washington is seeking a Full-Time Concierge (VIP Coordinator) to join our Guest Services team. You will deliver personalized itineraries, reservations, and location recommendations while providing exceptional service in a luxury hotel environment.

The role requires knowledge of hotel services and the local area, and the ability to arrange transportation. The position emphasizes guest engagement and creative, caring service delivery.

Qualifications

• Full-time availability, including weekends
• Shift availability from 11 am – 7:30 pm
• A true desire to satisfy the needs of others
• Refined verbal and written communication skills

Responsibilities

• Provide expert guidance with reservations and itineraries for guests.
• Arrange transportation and offer location recommendations and experiences in the local area.

Job description

Summary

Take advantage of this opportunity to join Park Hyatt Washington’s Guest Services team as a Full-Time Concierge (VIP Coordinator). Join our team and discover why Hyatt has earned a place on Fortune’s “100 Best Companies to Work For” list for 13 consecutive years.

Description

Our Concierge (VIP Coordinator) provides expert guidance and assistance with reservations, location recommendations, and personalized itineraries. This position requires knowledge of hotel services, familiarity of the local area and events, and the ability to arrange transportation. The Concierge (VIP Coordinator) role is ideal for someone who thrives in a hospitality environment, enjoys engaging with guests, and is passionate about delivering exceptional service with creativity and care.

Starting Salary

The starting salary for this position is $25.00 per hour, based on experience.

We offer excellent benefits

• Discounted and complimentary hotel room nights
• 401(k) with company match
• Paid Time Off
• Paid family bonding time and adoption assistance
• Tuition Reimbursement
• Free employee meals during shifts
• Employee stock purchase plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Qualifications

• Full-time availability, including weekends
• Shift availability from 11 am – 7:30 pm
• A true desire to satisfy the needs of others
• Refined verbal and written communication skills