Executive Corporate Concierge & Guest Experience

HMG Plus, Inc.; Washington (District of Columbia); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading hospitality staffing firm is seeking a Concierge/Host in Washington, DC. The role involves welcoming guests, ensuring a seamless experience, and managing event bookings and transportation. Candidates should have 3-5 years of experience in a similar high-end service environment, possess outstanding guest service and communication skills, and be able to manage multiple tasks effectively. This is a unique opportunity to contribute to exceptional experiences in a professional setting.

Qualifications

• 3-5 years previous experience in a Concierge/Host role for a high-end Hotel or commercial environment.
• Must have outstanding guest service skills and excellent communication skills in English.
• Highly organized and detail-oriented with the ability to multitask.

Responsibilities

• Act as the main point of contact for guests and employees.
• Ensure a seamless guest journey and provide 5-star service.
• Book meeting rooms and manage catering requirements.

Skills

Outstanding guest services skills

Sophisticated verbal & written communication skills

Good time management skills

Interpersonal skills and an outgoing personality

Professional presentation and presence

Excellent command of English

Highly organized with an eye for detail

Ability to work well under pressure

Excellent communication skills

Integrity and adherence to company philosophy

Relationship management skills

Multitasking and administrative support

Customer focus

Job description

A leading hospitality staffing firm is seeking a Concierge/Host in Washington, DC. The role involves welcoming guests, ensuring a seamless experience, and managing event bookings and transportation. Candidates should have 3-5 years of experience in a similar high-end service environment, possess outstanding guest service and communication skills, and be able to manage multiple tasks effectively. This is a unique opportunity to contribute to exceptional experiences in a professional setting.