VIP Casino Host & Guest Relations Leader

Station Casinos; Henderson (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

Station Casinos in Henderson, NV seeks a hospitality guest relations specialist to greet Guests, recognize frequent Guests, and ensure they have information on how to contact a Host for future needs. You will explain promotions and rewards, and promote player card benefits to all Guests.

The role involves developing new promotions and cultivating relationships with VIP Guests. Must be able to obtain Gaming Registration and maintain confidentiality regarding surveillance operations.

Qualifications

• Two plus years of experience preferred.
• Must be able to obtain Gaming Registration.
• Basic computer skills.

Responsibilities

• Greet Guests and recognize frequent Guests, directing them to a Host for future needs.
• Explain promotions, programs, and current giveaways to all Guests.
• Explain the benefits and privileges of using a player’s card.
• Develop and implement new promotions to improve Guest visits and play habits.
• Maintain and cultivate relationships with VIP Guests.
• Preserve confidentiality to surveillance operations and activities.

Job description

Station Casinos in Henderson, NV seeks a hospitality guest relations specialist to greet Guests, recognize frequent Guests, and ensure they have information on how to contact a Host for future needs. You will explain promotions and rewards, and promote player card benefits to all Guests.

The role involves developing new promotions and cultivating relationships with VIP Guests. Must be able to obtain Gaming Registration and maintain confidentiality regarding surveillance operations.