VIP Casino Host — Guest Relations & Growth
MGM Resorts International
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Benefits offered by this job
Job summary
MGM National Harbor in Maryland seeks an Executive Host to energize the casino floor, delivering VIP-level service and expediting high-priority guest requests to create unforgettable moments for our valued guests.
You will cultivate relationships with high-value players, seek new clientele to grow the property's player base, and coordinate guest incentives and events with internal teams. Minimum 21 years old and 1 year of relevant experience; 2 years in casino marketing or sales preferred.
Qualifications
- Minimum 21 years of age.
- One year of prior relevant experience.
- Two years of casino marketing, VP services, or sales experience preferred.
Responsibilities
- Guest Relationship Management: Cultivate strong, lasting relationships with high-value players by delivering personalized service and memorable experiences.
- Business Growth & Client Acquisition: Proactively seek out and develop new casino clientele to grow the property's player base and drive revenue.
- Incentive Delivery: Execute guest incentives—including comps, special offers, and exclusive access—to reward loyalty and drive continued visitation.
- On-Property Support & Events: Collaborate with internal teams to elevate the guest experience on property and represent the brand at key events and activations.
Skills
Job description
MGM National Harbor in Maryland seeks an Executive Host to energize the casino floor, delivering VIP-level service and expediting high-priority guest requests to create unforgettable moments for our valued guests.
You will cultivate relationships with high-value players, seek new clientele to grow the property's player base, and coordinate guest incentives and events with internal teams. Minimum 21 years old and 1 year of relevant experience; 2 years in casino marketing or sales preferred.
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