VIP Casino Host & Guest Experience Lead

Riolasvegas; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Riolasvegas in Las Vegas is seeking an Executive Casino Host to create a world-class gaming experience for guests. The role involves developing relationships with casino guests and managing their needs to ensure satisfaction and service excellence.

The ideal candidate will possess deep industry knowledge, leadership skills, and a passion for guest service. This full-time position requires a flexible schedule and the ability to work in a dynamic environment.

Qualifications

• Deep knowledge of gaming systems and the hospitality/gaming business.
• At least two years’ experience in a casino host role preferred.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Serve as the main contact for high-value casino guests.
• Develop and sustain relationships with guests.
• Manage reservations for casino functions.

Skills

Guest service

Relationship building

Communication

Problem-solving

Leadership

Education

High School Diploma or GED

Tools

IGT/Patron Management systems

Microsoft Office

Job description

Riolasvegas in Las Vegas is seeking an Executive Casino Host to create a world-class gaming experience for guests. The role involves developing relationships with casino guests and managing their needs to ensure satisfaction and service excellence.

The ideal candidate will possess deep industry knowledge, leadership skills, and a passion for guest service. This full-time position requires a flexible schedule and the ability to work in a dynamic environment.