Elite VIP Casino Host & Guest Concierge

Dreamscape Flamingo Road Management LLC; United States; On-site; USD 45,000 - 70,000; Full time

Job summary

Dreamscape Flamingo Road Management LLC is seeking an Executive Casino Host for Rio Las Vegas. The host will create a world-class gaming experience for guests, serving as their primary contact. This role emphasizes building relationships and providing exceptional service.

Qualifications include a deep knowledge of gaming systems, strong leadership and management skills, and a passion for guest service. Candidates must possess a High School Diploma and be at least 21 years old.

Qualifications

• Deep knowledge of gaming systems and hospitality/gaming business.
• Ability to foster relationships through various communication methods.
• Willingness to work flexible schedules including nights and weekends.

Responsibilities

• Serve as the main point of contact for high-value casino guests.
• Develop relationships with casino guests.
• Resolve guest complaints and/or conflicts.

Skills

Guest service passion

Leadership and management

Problem-solving skills

Strong partnering skills

Education

High School Diploma or GED

Tools

IGT/Patron Management systems

Microsoft Office applications

Job description

Dreamscape Flamingo Road Management LLC is seeking an Executive Casino Host for Rio Las Vegas. The host will create a world-class gaming experience for guests, serving as their primary contact. This role emphasizes building relationships and providing exceptional service.

Qualifications include a deep knowledge of gaming systems, strong leadership and management skills, and a passion for guest service. Candidates must possess a High School Diploma and be at least 21 years old.