Village Digital Experience Lead & Growth

Belmont Park Village; Elmont (NY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Belmont Park Village, part of The Bicester Collection, is seeking a Digital Experience & Operations Manager to own the Village's website and mobile app, aligning local execution with global digital strategy. You will lead Contentful CMS, product roadmaps, analytics, and CRO, collaborating with Marketing, IT, Retail, Creative, and central teams to deliver a measurable, guest-first digital journey.

The role requires hands-on management of content, data, and partnerships, with a focus on local

Qualifications

• Experience as a digital product owner within a guest-facing environment.
• Hands-on experience managing a website and/or app (Contentful) and coordinating with development teams.
• Strong analytics and data-driven decision making, including CRO and A/B testing.

Responsibilities

• Own Belmont Park Village website and app product roadmap and translate business needs into technical specs.
• Manage Contentful CMS, publishing workflows and content models; publish daily across web and app.
• Collaborate with Marketing, IT, Retail, Creative and central Digital Experience teams.
• Monitor performance (Core Web Vitals) and end-to-end guest experience; drive improvements.
• Build dashboards and report to Village and Collection stakeholders.
• Grow customer database and inform SEO/ SEM strategies; support localization for multi-market delivery.

Skills

Digital product owner

CMS administration

React/Next.js

Analytics

A/B testing

Stakeholder management

Localization

Tools

Contentful CMS

React

Next.js

GA4

GTM

Job description

Belmont Park Village, part of The Bicester Collection, is seeking a Digital Experience & Operations Manager to own the Village's website and mobile app, aligning local execution with global digital strategy. You will lead Contentful CMS, product roadmaps, analytics, and CRO, collaborating with Marketing, IT, Retail, Creative, and central teams to deliver a measurable, guest-first digital journey.

The role requires hands-on management of content, data, and partnerships, with a focus on local