Video Teller – Personal Banking with Hybrid Schedule

Rivermark Community Credit Union; Beaverton (OR); On-site; USD 32,000 - 43,000; Full time

Job summary

Rivermark Community Credit Union in Beaverton, OR is seeking a Personal Video Teller to provide high‑quality service via Interactive Teller and email. You will handle a range of transactions, offer product recommendations, and balance virtual cash drawer with accuracy and care.

The role emphasizes a professional demeanor, quick learning of new tech, and the ability to operate multiple systems. On-site training starts immediately, with a future hybrid schedule after 90 days.

Qualifications

• High school diploma or equivalent.
• 1+ years financial institution or retail sales experience.
• Ability to learn new technologies quickly.
• Strong email and video conference communication skills.
• On-site training: 8:45 a.m. – 5:45 p.m., Mon–Fri, 5–6 weeks.
• Post-training hybrid work with two days on-site.

Responsibilities

• Displays engaging on-screen presence and clear communication via video conferencing.
• Assists members with transactions and account inquiries.
• Balances virtual cash drawer and provides fast, accurate service.
• Uses consultative selling to recommend products.
• Learns ITM operations and keeps tech skills up to date.
• Balances multiple tasks and member service issues.
• Follows risk mitigation processes and procedures.

Skills

Customer service

Communication skills

Tech aptitude

Professional demeanor

Video conferencing

Education

High school diploma or equivalent

Job description

Rivermark Community Credit Union in Beaverton, OR is seeking a Personal Video Teller to provide high‑quality service via Interactive Teller and email. You will handle a range of transactions, offer product recommendations, and balance virtual cash drawer with accuracy and care.

The role emphasizes a professional demeanor, quick learning of new tech, and the ability to operate multiple systems. On-site training starts immediately, with a future hybrid schedule after 90 days.