Phone Banking & Financial Services Specialist

S&T Bank; Indiana (PA); On-site; USD 20,664 - 36,423; Full time

Job summary

A regional financial institution is looking for a Customer Service Representative to manage customer inquiries and provide accurate service information. Responsibilities include answering service calls, assisting with account issues, and recommending products to enhance customer experience. Candidates should possess strong communication skills and a high school diploma. This role offers a competitive salary range of $15.00 - $26.44 per hour.

Qualifications

• Requires one to two years general business experience.
• Up front training can qualify candidates with up to one year of experience.

Responsibilities

• Respond to customer inquiries in a courteous manner.
• Address customer needs and recommend applicable products.
• Assist customers with online banking and mobile banking inquiries.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

Customer Service/Sales Software

Job description

A regional financial institution is looking for a Customer Service Representative to manage customer inquiries and provide accurate service information. Responsibilities include answering service calls, assisting with account issues, and recommending products to enhance customer experience. Candidates should possess strong communication skills and a high school diploma. This role offers a competitive salary range of $15.00 - $26.44 per hour.