Video AI Solutions Architect for Strategic Accounts

TwelveLabs, Inc.; San Francisco, New York (CA, NY); On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension

Private medical insurance

PTO – 25 days

Sick days – 5

Future UK benefits

Job summary

TwelveLabs is hiring a Solutions Architect to help strategic customers unlock the potential of video AI. You will be the dedicated technical resource for key accounts, driving solution design, implementation guidance and co-development of innovative applications using our multimodal foundation models.

You will collaborate with Sales, Product, Partnerships and Engineering teams to deliver expert guidance, ensure successful integrations, and support adoption across customer organizations.

Qualifications

• 5+ years in a technical, customer-facing role such as Solutions Architect, TAM, or Implementation Engineer.
• Strong understanding of LLMs, multimodal AI, REST APIs, Python and JavaScript.
• Experience with hyperscalers AWS preferred and supporting Bedrock deployments.

Responsibilities

• Deliver technical guidance and use-case scoping for strategic customers.
• Own technical relationships and drive integrations and adoption across customer orgs.
• Advise on TwelveLabs API usage to create scalable video understanding experiences.
• Answer design, security and architecture questions and escalate as needed.
• Create and maintain customer guides, documentation and FAQs.

Skills

5+ years exp

LLMs

REST APIs

Python

JavaScript

Communication

Tools

AWS

Bedrock

Azure

GCP

Job description

TwelveLabs is hiring a Solutions Architect to help strategic customers unlock the potential of video AI. You will be the dedicated technical resource for key accounts, driving solution design, implementation guidance and co-development of innovative applications using our multimodal foundation models.

You will collaborate with Sales, Product, Partnerships and Engineering teams to deliver expert guidance, ensure successful integrations, and support adoption across customer organizations.