Vice President, Production Services Infrastructure Support

BNY; Boston (MA); On-site; USD 69,000 - 185,000; Full time

Benefits offered by this job

Paid time off

Volunteer time off

Health and wellbeing programs

Job summary

BNY is seeking a Senior Specialist, Production Services Infrastructure Support Analyst in the Boston area. The role focuses on diagnosing issues, managing server lifecycles, and driving automation across Linux, Windows, VMware and storage environments.

You will leverage skills in scripting, Ansible/Jenkins/Git, and exposure to Azure/Oracle Cloud to protect critical systems and support IT strategy. Strong communication is essential.

Qualifications

• Strong Linux administration with troubleshooting skills; RHCE a plus.
• 5-7 years of overall experience.
• Extensive Windows administration (Windows Server 2012/2016/2019) with strong troubleshooting.
• VMware administration: day-to-day management including installation, upgrades, patching, backup, recovery.
• SAN/NAS storage administration (SAN zoning, SAN migration). EMC experience is a plus.
• Backup administration (Data Domain, NetBackup).
• Scripting skills in Shell, PowerShell, or Python.
• Experience with Ansible, Jenkins, and Git.
• Exposure to Azure, VMware, Oracle Cloud, Cisco UCS, and Oracle Exadata.
• Excellent written, verbal communication and interpersonal skills.

Responsibilities

• Diagnose and resolve problems quickly and communicate with interdisciplinary teams and users.
• Participate in all aspects of web, database, and application server life‑cycles: install hardware/OS, support servers, patching, monitoring, upgrades.
• Help empower breakthroughs, take ownership of initiatives, and lead challenging assignments.

Tools

Linux admin

Windows admin

VMware admin

SAN/NAS

Backup admin

Shell scripting

PowerShell

Python

Ansible

Jenkins

Git

Azure

Oracle Cloud

Cisco UCS

Oracle Exadata

Job description

Senior Specialist, Production Services Infrastructure Support Analyst

BNY is a global financial services company influencing nearly 20% of the world’s investible assets. As a member of the Production Services Infrastructure Support team, you will help protect critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the overall IT strategy.

Responsibilities

• Diagnose and resolve problems quickly and communicate with interdisciplinary teams and users.
• Participate in all aspects of web, database, and application server life‑cycles: installing new hardware and operating systems, supporting existing servers and platforms, effecting bug and security patching, performance monitoring and tuning, break/fix troubleshooting, and retirement or upgrade of older hardware and platforms.
• Help empower breakthrough innovations, take ownership of initiatives, and lead challenging assignments.

Qualifications

• Strong experience in Linux administration with excellent troubleshooting skills; RHCE a plus.
• 5‑7 years of overall experience.
• Extensive Windows administration experience (Windows Server 2012/2016/2019) with outstanding troubleshooting skills.
• VMware administration: day‑to‑day management of VMs—including installation, upgrades, troubleshooting, patching, backup, and recovery.
• SAN/NAS Storage administration (SAN zoning, SAN migration; EMC experience an advantage).
• Backup administration (Data Domain, NetBackup).
• Scripting skills in Shell, PowerShell, or Python.
• Experience with Ansible, Jenkins, and Git.
• Exposure to Azure, VMware, Oracle Cloud, Cisco UCS, and Oracle Exadata.
• Excellent written, verbal communication, and interpersonal skills.

Benefits

BNY offers competitive compensation, the following to support work–life balance: generous paid leave, paid volunteer time, flexible global resources and tools, and a focus on health, wellbeing, and financial goals. The base salary for this position is expected to be between $69,000 and $185,000 per year, with additional compensation components such as commission, discretionary bonuses, and incentive packages.

BNY is an Equal Employment Opportunity/Affirmative Action Employer and encourages applicants from underrepresented racial and ethnic groups, females, individuals with disabilities, and protected veterans.